Product Privacy Policy

Last Updated: September, 2024

Rezonate, Inc. (“Rezonate”) operates a proprietary identity protection platform for enterprise security.

This Product Privacy Policy (“Privacy Policy”) explains how Rezonate collects, uses, discloses, and otherwise processes personal information about our customers’ employees, contractors, and other users (“End Users”) in connection with the use of our product platform and services (“Services”) to our customers, according to our agreements with those customers. Rezonate processes End Users’ information in our capacity as a service provider and data processor.

Your Consent
BY ENTERING, CONNECTING TO, ACCESSING, OR USING THE SERVICE, YOU AND ANY ORGANIZATION YOU REPRESENT AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS DEFINED BELOW. IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SERVICES IN ANY MANNER WHATSOEVER.

Information We Collect

We may collect the following types of data and information from our End Users:

● Account details, including first and last names, email addresses, and login credentials.
● Employment details, such as the name of the organization, department, job title, workplace location, business/user ID, and information about your manager including their name, email address, and ID.
● Information on system activity, including authentication logs for customer systems and applications, identifiers of the authentication tools employed, types of multi-factor authentication, and group memberships.
● Usage details, such as data on how you interact with the Services, including any content you upload or submit to us, and information provided while engaging with the Services’ interactive features.

Automatically collected data: We routinely capture data concerning End Users’ engagement with our Services and their communication details. This includes information about the operating system type and version on their devices, device manufacturer and model, browser type, screen resolution, type of device (such as a smartphone or tablet), IP address, language preferences, mobile network carrier, and connection type (such as WiFi, LTE, 3G). We also gather general location details like city, state, or geographic region.

How We Use Information

  1. To manage our platform Services, we:
    ● Provide, operate, maintain, secure, and enhance our Services.
    ● Offer information regarding our Services.
    ● Communicate with you about our Services by sending announcements, updates, security alerts, and support and administrative messages.
    ● Address your inquiries, requests, and feedback.
  2. For research and development purposes – we analyze and enhance our Services and develop new products and services by studying how our Services are used.
  3. To comply with legal requirements, we take actions necessary or appropriate to adhere to applicable laws, respond to lawful requests, and participate in legal processes, such as answering subpoenas or requests from government authorities.
    Legal Basis for Use
    We collect, process, and use your Personal Information for the purposes described in this Privacy Policy, based at least on one of the following legal grounds:

Purpose of Use
We may use the Personal Information that we collect about you for the following purposes:

Rezonate will not share or otherwise allow access to any Personal Information it collects, or that you provide through the Services to any third party, except in the following cases:

For the avoidance of doubt, Rezonate may transfer and disclose to third parties or otherwise use Non-personal Information at its own discretion.


Access to your information
To ensure your information remains accurate, current, and complete, please contact us using the contact details provided below. We will take reasonable steps to update or correct any information in our possession that you have submitted through the Services.

Data Subject Rights

Rezonate customers act as the data controllers for End Users’ personal information. As such, they are responsible for receiving and addressing requests from End Users aiming to exercise their rights under applicable data protection laws. Rezonate supports customers in fulfilling these requests as outlined in the customer agreements.

Depending on where you are located and your interactions with the Services, you may have the right to make the following requests regarding your Personal Information to our customers:

  1. Access: Request information about the processing of your Personal Information and gain access to it.
  2. Deletion: Ask for the deletion of your Personal Information held by them.
  3. Correction: Request corrections to any inaccuracies in your Personal Information.
  4. Transfer: Ask to have a machine-readable copy of your Personal Information transferred to you or a third party of your choice.
  5. Restriction: Request a limitation on the processing (including sharing) of your Personal Information.
  6. Objection: Object to the processing of your Personal Information based on the legitimate interests of our customers that affect your rights.

Data Retention

Rezonate retains information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce the terms of our customer agreements.

External Sites and Services

Our Services may include links to third-party websites and integrations with services not under our control. These links and integrations should not be seen as an endorsement or as an indication of our affiliation with any third parties. We do not have authority over third-party websites or online services, nor are we responsible for their conduct.

Security Practices

We implement reasonable organizational, technical, and administrative measures to guard against unauthorized access, misuse, loss, exposure, alteration, and destruction of the Personal Information we hold. However, it’s important to note that no internet data transmission can be guaranteed to be fully secure. Thus, despite our efforts to safeguard your Personal Information, its absolute security cannot be assured.

Changes to this Privacy Statement

We reserve the right to alter this Privacy Policy at any time. Should there be any significant changes, we will inform you by updating the statement’s date and posting the new version on our Services or in an email notice to you.

How to Contact Us

For any inquiries or feedback regarding this Privacy Policy or our privacy practices, please email us at privacy@rezonate.io

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